Tapendium’s Digital Concierge Transforms Guest Experience At The Grand Pacific Hotel
Delivered through tablet-based technology, Tapendium’s digital concierge is an innovative hospitality solution that replaces traditional printed compendiums in guest rooms, offering an eco-friendly approach to reducing paper usage.
InterContinental Fiji Golf Resort & Spa and Grand Pacific Hotel are excited to launch Tapendium’s innovative Digital Concierge in all guest rooms and suites, aimed at providing a memorable and sustainable luxury experience for guests.
Tapendium’s Digital Concierge utilises tablet-based technology to deliver customised features and unique content tailored to the modern luxury traveller of today. This initiative not only enhances the in-room guest experience but also reduces paper waste, aligning with IHG’s Journey to Tomorrow commitment to make a positive difference for our people, communities and planet.
“We are thrilled to introduce Tapendium’s Digital Concierge for our guests at InterContinental Fiji Golf Resort & Spa and Grand Pacific Hotel. This innovative solution provides a seamless and convenient inroom experience for the modern traveller and also aligns with our commitment to environmental sustainability,” commented Lachlan Walker, Portfolio General Manager – IHG Hotels & Resorts, FNPF Owned Hotels, “By reducing printed collaterals in guest rooms, we are taking another step towards minimising our environmental footprint while improving the guest experience through technological enhancements.
Key features of the Tapendium digital concierge include:
Room Service: Guests can easily browse and order from dynamic room service menus. The technology integrates seamlessly with each hotel’s operating system, enabling guest orders to be sent directly in the kitchen for the chefs to prepare, with room charges automatically added to the guest’s account. This enhances efficiency and improves the accuracy of orders.
Digital Concierge: Guests can request housekeeping items and services such as extra towels, buggy transfers, and additional pillows. They can also log maintenance requests directly on their tablet, allowing the resort team to fix issues with minimal contact.
Hotel Services & Experiences: Guests have the ability to explore images, videos, menus and various media content at their own pace. They can also discover food & beverage promotions, check the weather forecast and access information about resort services.
Both InterContinental Fiji Golf Resort & Spa and Grand Pacific Hotel plan to launch new Digital Concierge functionality for guests to enjoy in the coming months, such as the ability to make Spa reservations, book Golf tee-off times, make restaurant reservations and access content in their preferred language. The introduction of the Tapendium Digital Concierge on a customised Samsung Galaxy tablet at InterContinental Fiji Golf Resort & Spa and Grand Pacific Hotel represents a significant step in the evolution of in-room directories, which have transitioned from plastic folders to contactless digital solutions for the modern luxury traveller. [Press Release PDF]
Grand Pacific Hotel Raise Funds And Awareness for Fiji Cancer Society
At Grand Pacific Hotel, a delightful array of Pinktober treats awaits guests in the month of October. GPH Bakery will offer Pinktober muffins and cakes adorned with pink ribbon decor, while the bar invites patrons to savor Signature Pinktober Cocktails, such as “Sweet Smile” and “Pink Mist.”
The Spa at Grand Pacific Hotel will pamper visitors with the luxurious Pinktober Spa Bliss package, encompassing a foot ritual, full body massage, and Nama facial. 10% of sales of the delicious pink treats and cocktails, as well as the Pinktober Spa Bliss in the month of October will be donated to Fiji Cancer Society. The iconic Grand Pacific Hotel will also be lit up in pink on Friday 13th October 2023, to bring awareness to Breast Cancer Awareness month signalling support. [Press Release PDF]
24th August 2023
Chef Shamim Ali: Grand Pacific Hotels Award-Winning Chef
Meet the culinary maestro, Chef Shamim Ali, whose passion for Pacific flavours and unique ingredients takes diners on a gastronomic adventure. As the first-season winner in Pacific Island Food Revolution’s cook-off challenges that tests creativity, technical skills, and ability to work under pressure, he constantly seeks new challenges and has travelled across the Pacific to the Maldives in the South Indian Ocean. Now, he’s using his experience to create amazing fusion flavours at the Grand Pacific Hotel.
Chef Shamim Ali treats each day as a Master Chef competition – pushing boundaries to deliver unforgettable dining experiences. From coordinating a full-course Pacific-flavours-inspired dining experience for Pacific Island Food Revolution, a one-of-its-kind food show, to journeying through the unique flavours and ingredients of Maldives, every day brings a new opportunity for Executive Chef Shamim Ali to put his culinary skills to the test.
“I’m always looking for challenges,” he says. “Grand Pacific Hotel is renowned for hosting iconic events, VIPs, dignitaries, and experienced travellers. Every day’s journey is like competing on Master Chef – it’s one challenge after another but with so many rewards along the way.
For Chef Shamim’s ever-evolving menus, precision planning is essential – as is creativity. Given the expectations from our guests and expecting an unforgettable dining experience, there is always an opportunity to heighten the experience. His culinary style revolves around using local ingredients and traditional cooking methods while infusing innovative elements. The result is a harmonious symphony of flavours that tantalizes the taste buds and creates unforgettable memories.
His gastronomical adventure began in the heart of his family’s kitchen, where he observed his mother preparing meals that celebrated their diverse heritage. As the eldest of three brothers, he took an active interest in prepping meals, and it was here that the seeds of his love for cooking were sown. The merging of two distinct ethnicities within his family sparked his fascination with blending flavours, techniques, and traditions.
After formal culinary training at the Fiji Institute of Technology (now FNU), Chef Shamim’s journey in the culinary world began as a kitchen steward at Holiday Inn Suva, an IHG Hotel. From there, he embarked on a whirlwind tour, venturing into some of Fiji’s finest restaurants, such as Chefs Restaurants and Indigo at Port Denarau. He also honed his skills at luxurious island resorts like Tokoriki Island Resort, Six Senses Malolo, and embraced a new adventure by re-opening the kitchen at Tropica Island Resort after COVID-19. He was also a part-time tutor at Service Pro, sharing his knowledge and skills with aspiring chefs and further contributing to the culinary community.
Chef Shamim’s pursuit of excellence in his craft led him overseas to experience the world of contemporary French cuisine at the prestigious Le Cordon Bleu in Wellington, New Zealand. This exposure to international culinary techniques added to his repertoire and enriched his culinary philosophy.
For Shamim, being a chef is not merely about preparing food; it’s about crafting happiness through each delectable bite. He finds immense satisfaction in witnessing guests leave with contentment and smiles, knowing he has played a part in creating unforgettable moments.
Chef Shamim Ali’s culinary journey has been filled with unforgettable moments, but one that truly reaffirmed his passion was representing Fiji in the Pacific Island Food Revolution. Here, he curated dishes sourced from local farmers, creating healthy food to combat and minimize the prevalence of noncommunicable diseases in the Pacific. It was a pivotal moment that reminded him of the profound impact food can have on people’s lives. [Press Release PDF]
In the words of renowned Chef Thomas Keller, “A recipe has no soul; we, as cooks, must bring soul to the recipe.” Chef Shamim Ali personifies this sentiment with every dish he presents. His culinary prowess and dedication have made him an inspiration not only to aspiring chefs but also to all food enthusiasts. From Pacific Island Food Revolution to the heart of Grand Pacific Hotel, Chef Shamim Ali’s culinary expertise shines through, making each dining experience an exceptional event.
Learn more about Restaurants & Bars at Grand Pacific Hotel on https://grandpacifichotel.com.fj/restaurants-and-bars/
14th August 2023
Grand Pacific Hotel Sets the Stage for the InsideOut Band’s Exclusive Listen Event.
Grand Pacific Hotel, part of IHG Hotels & Resorts, played host to an evening of music and artistic celebration, serving as the proud venue sponsor for the InsideOut band’s exclusive Listen Party on Thursday 10th August
This remarkable event not only signified the band’s next musical chapter but also shone a spotlight on Grand Pacific Hotel’s steadfast dedication to nurturing local talent within our communities. The InsideOut band commemorated their awe-inspiring 10-year journey with an Exclusive Listen Party, extending coveted invitations to a selected audience, inviting them to join in the launch of their highly anticipated new album.
“We are delighted to have been part of this extraordinary event,” expressed Lachlan Walker, Area General Manager – South Pacific IHG Hotels & Resorts. “This occasion exemplifies our enduring commitment to fostering local talent and providing a platform for artists to showcase their artistry”.
Aligned with IHG’s purpose to provide True Hospitality for Good. Grand Pacific Hotel works side by side with those who stay, work and partner with the hotel, to help shape the future of responsible travel – supporting our people and making a positive difference to the local communities while preserving our planet’s beauty and diversity long into the future.
What began as a trio has transformed into a flourishing entertainment company under the banner of Resonance Entertainment, providing an employment opportunity and a safe working environment for emerging local artists.
“We extend our heartfelt appreciation to the Grand Pacific Hotel for their unwavering support and partnership. Their commitment to showcasing local talent seamlessly aligns with our aspirations”, commented Apakuki Nalawa, Director – Resonance Entertainment.
As the echoes of InsideOut’s melodies continue to resound across Fiji and echo internationally, Grand Pacific Hotel stands as a beacon of dedication to enriching culture and supporting local talent. This collaboration underscores the hotel’s unwavering commitment to art and the community, serving as a testament to nurture the growth and success of homegrown artists. [Press Release PDF]
20th July 2023
Hayman Island Pastry Chef Collaborates To Elevated Patisserie Offerings
Expect a tantalising fusion of flavours as Chelsea Rowe, the renowned Executive Pastry Chef from InterContinental Hayman Island Resort, grace InterContinental Fiji Golf Resort & Spa and Grand Pacific Hotel—with elevated pastry selections, creating an unforgettable experience.
InterContinental Fiji Golf Resort & Spa and Grand Pacific Hotel are delighted to welcome Chelsea Rowe, Executive Pastry Chef at InterContinental Hayman Island Resort, for a special secondment opportunity. Ms Rowe was based onsite at two properties for a month, lending her expertise to refine the pastry selections and elevate the guest experience. While remaining an integral part of the InterContinental Hayman Island Resort team, Ms Rowe’s secondment highlights the collaborative spirit and shared commitment to excellence within the InterContinental Hotel & Resorts brand.
During her time at the hotel, she worked closely with the pastry team to enhance their skills and refine the patisserie offerings, ensuring guests are presented with an elevated culinary experience.
“We are thrilled to have Chelsea Rowe, an esteemed Executive Pastry Chef, collaborate with the Fiji hotels. Her expertise will undoubtedly enhance the patisserie selections and create memorable experiences for our guests,” commented Lachlan Walker, Area General – South Pacific, IHG Hotels & Resorts.
As a highly regarded Executive Pastry Chef at InterContinental Hayman Island Resort, Ms Rowe has demonstrated exceptional talent and creativity throughout her career. Her remarkable achievements include collaborations with renowned artist Alex Haul and invitations to prestigious press conferences, solidifying her reputation as an industry leader. Guests can expect an exceptional range of patisserie delights from the GPH Bakery, with Ms. Rowe’s guidance infusing each creation with exquisite flavors and innovative presentations.
Ms Rowe’s role as Executive Pastry Chef at InterContinental Hayman Island Resort has been marked by numerous accomplishments, including successfully managing pastry department operations across multiple outlets. Her dedication and passion for her craft have earned her recognition within the industry, such as being Highly Commended as the “Hotel Industry Rising Star” by Tourism Accommodation Australia in 2018. [Press Release PDF]
3rd July 2023
Grand Pacific Hotel Partners with Born From Fire to Showcase A Unique Art Exhibition
Renowned artists Shane Bower and Alice Hill present a captivating exhibition showcasing high quality Fijian artists and studios. The exhibition features collaborative and individual works in metal, glass, and wood, all-natural elements.
Grand Pacific Hotel is delighted to announce its partnership to present an exceptional art exhibition titled “Born From Fire: Return to the Flames.” This captivating showcase will be hosted by renowned artists Shane Bower and Alice Hill, taking place at the esteemed Rara Lounge within Grand Pacific Hotel from Thursday, 6th July to Sunday, 9th July 2023.
Born From Fire represents an extraordinary blend of artistic talents that will display work from high-quality Fijian artists and studios, such as Alice Hill, an accomplished professional glassblower from Hot Glass Fiji, who joins forces with Shane Bower, one of Fiji’s most sought-after artists.
“Grand Pacific Hotel is thrilled to be the venue sponsor for Born From Fire: Return to the Flames. Our hotel has always been a part of iconic events and we are proud to host this remarkable exhibition,” commented Lachlan Walker, Area General – South Pacific, IHG Hotels & Resorts. “As part of IHG’s Journey to Tomorrow, we are committed to making a positive difference for our people, communities, and the planet. This exhibition exemplifies our dedication to promoting and supporting local and international artistic talent, enriching our guests’ experiences with culture and creativity.”
Alice brings her wealth of experience from in glassblowing at her studio in Korotogo, where she trained and honed her skills for several years. Meanwhile, Shane’s innovative and industrious approach has made him a highly regarded artist, known for his expertise in both large and small-scale metal and copper works, catering to private and corporate clientele. Whether through three-dimensional sculptures or twodimensional compositions, Shane’s visual language showcases a profound understanding of form and its expression.
“I am thrilled to be back at the GPH, the spiritual home of ‘Born From Fire.’ It is an iconic and beautiful place to visit, and the perfect venue to showcase this exhibition of world-class 3-dimensional art from Fiji,” says Alice Hill, Owner/Glass Blower of Hot Glass Fiji.
This unique art exhibition seamlessly intertwines collaborative and individual works, showcasing the artists’ mastery of metal, glass, and wood — all sourced from natural elements. Each piece represents a fusion of creativity and craftsmanship, capturing the essence of the artists’ vision and their dedication to their craft.
The grand opening of the art exhibition will take place on Thursday, 6th July 2023, at 5 PM. His Excellency Ratu Wiliame Katonivere, Head of State and President of the Republic of Fiji will officiate the event, adding prestige to the occasion. Guests present at the event will also be able to experience a limited-edition curated, Sunset Over Suva cocktail at the launch event by The Distilllery Co. Fiji.
From Friday, 7th July to Sunday, 9th July 2023, the exhibition will be open to the public from 8 AM to 8 PM, allowing art enthusiasts to view and acquire these exquisite art pieces.
Don’t miss the chance to witness the remarkable Born From Fire: Return to the Flames art exhibition, where talent, creativity, and natural elements converge. Join us at the Rara Lounge in Grand Pacific Hotel, and be captivated by the awe-inspiring works created by Shane Bower and Alice Hill. [Press Release PDF]
15th June 2023
Grand Pacific Hotel Partners With Fiji Fashion Week To Showcase Home-grown Designers
Grand Pacific Hotel, part of IHG Hotels & Resorts, announced its partnership with Fiji Fashion Week (FJFW), celebrating local designers. The iconic hotel will be the official hub, hosting media sessions, workshops, and activities. Lachlan Walker, Area General – South Pacific, IHG Hotels & Resorts, expressed excitement about the transformative journey through IHG’s Journey to Tomorrow initiative. The partnership supports emerging designers and showcases their creativity. Journey to Tomorrow focuses on responsible travel and making a positive impact on communities and the environment.
“We are grateful to Grand Pacific Hotel for the continued support and partnership. Over the years, this prestigious event has played a pivotal role in helping designers scale up their production and gain access to new markets. For it to be possible, we are always appreciative of partners that help make it happen as we continue to grow,” said Ellen Whippy-Knight, Managing Director of Fashion Week Ltd. The hotel also organized an exclusive cocktail event with Jarrad Clark, VP and Global Creative Director at IMG Fashion Events and Properties.
15th April 2023
Grand Pacific Hotel introduces signature cocktail, a celebration of rich heritage
The GPH G and Tea is a carefully curated cocktail that showcases the best of Fijian craftsmanship, produce, and the tradition and history of Suva’s most glamorous hotel. The hotel, which opened its doors in 1914, has welcomed many notable guests throughout its history including Dame Nellie Melba, Charles Kingsford Smith, and Her Majesty Queen Elizabeth II.
Inspired by the hotel’s long-standing tradition of high teas on the balcony, the GPH G and Tea is a multi-layered cocktail that features Earl Grey tea and dried Fijian Batiri orange, which is reminiscent of marmalade. It is perfectly complemented by Fiji’s own Blue Turtle Gin, which results in a refreshing and unique taste experience.
“The GPH G and Tea is a testament to the hotel’s enduring legacy and commitment to providing guests with authentic experiences. We are proud to introduce this signature cocktail with Distillery & Co., which pays homage to our rich heritage and captures the essence of Fijian craftsmanship and culture,” commented Lachlan Walker, Area General Manager, IHG South Pacific.
The GPH G and Tea is now available to guests at the Grand Pacific Hotel, served with the hotel’s famous roasted chilli lime peanuts. Guests can indulge in this iconic cocktail while taking in the stunning views of Suva Harbour from one of the Pacific’s most distinguished hotels. [Press Release PDF]