28th July 2023
Guestology Graduation At Fiji Gateway Hotel
Raffe Hotels & Resorts is pleased to host a graduation ceremony to certify and recognize 80 Team Members from the Fiji Gateway Hotel. This graduation ceremony proudly marks the successful completion of its In-house developed Guest Experience Learning Curriculum called Guestology. In simple words Guestology is the chemistry of heart-warming guest experience, service competence, and expression of the Tourism Fiji Tagline: Fiji Where Happiness Comes Naturally.
Guestology is our evolved Service Culture Program which has been the voice of Raffe Hotels and Resorts for years, delighting many of our guests who have been to our shores. Post Covid the business reinvigorated the program to create extraordinary experiences and BULA SPIRIT!
The Group Manager Learning, Capability and Quality – Altaab Khan, partnered up with all the Executives of the Raffe Group to create this Learning pathway for all the team members across the 3 properties, Fiji Gateway Hotel, Plantation Island Resort & Lomani Island Resort. Guestology has been built upon human psychology, cognition and behaviors. Read the Full Article
25th July 2023
Plantation Island Resort Celebrates World Mangrove Day: Embracing Nature’s Guardians
Plantation Island Resort is joining the global celebration of World Mangrove Day on July 26th as their continued commitment to enhancing the natural environment and sustainable tourism practices. As an island destination, the resort recognizes the crucial role mangrove ecosystems play in protecting coastlines, supporting marine life, and mitigating climate change. To date, Plantation Island Resort has planted over 1,000 seedlings by engaging visiting international children and local community students in our regular environmental and conservation activities.
Mangroves, nature’s coastal guardians, play a vital role in protecting Plantation Island Resort and countless other coastal regions worldwide. These resilient ecosystems act as natural barriers, shielding the resort from natural damage, cyclones, waves, flood, erosion, and rising sea levels. They maintain water quality and clarity, filtering all pollutants and trapping sediments. Mangroves rich biodiversity also offers a haven for marine life, enriching snorkelling and diving experiences for guests.
On July 26th – World Mangrove Day, Plantation Island Resort reaffirms their dedication to preserving these vital ecosystems through a day of activities offering educational programs for kids, teens and adults alongside our Marine Biologists and Activities staff, inspiring positive changes in daily habits to reduce their ecological footprint.
We encourage all visitors to our shores plant a mangrove on World Mangrove Day as Plantation Island Resort paves the way for a greener, more sustainable future, ensuring that the idyllic beauty of Fiji thrives for generations to come
21st July 2023
Emergency measures to save coral reefs from impending extinction
International Training Courses – Corals for Conservation, a Fiji-registered non-profit, has partnered with Plantation Island Resort to create a training and demonstration program for ecologically-based Coral Gardening for Climate Change Adaptation.
The goal of our program is to offer affordable on-site training to build skills and a deeper understanding among coral reef professionals in coral reef restoration ecology and diverse restoration methods. Which will in turn enable them to more effectively restore bleaching resistant corals to coral reefs in their areas of operation. The course is designed to help elevate “Coral Gardening” into a recognized and certified profession. Read More